Strategic

The challenges of Business growth are the same for all organisations today and based on basic, well-proven and fundamental key activities:

 

•  Assessing the markets and methodologies of addressing chosen markets, through partnerships, channels or direct
•  Evaluating the influence of local geographic and cultural realities
• Political, commercial and infrastructure resources and local policies.  The extensive global experiences gained in over 30 years of professional management can help in the analysis, development of strategy and the implementation of strategy.  Structural transformation to effectively and efficiently addressing markets for greatest penetration and customer satisfaction.  Vision, mission and clear objectives and actions.

Transformation

Transition of a strategy into an effective sales and customer focused organisation with common objectives and vision.  Assessment of skills, capabilities and gap analysis and appropriate actions to fill the gap.

 

Management

Experienced sales director, business leader and coach.

ACCOUNT MANAGEMENT

Management methodologies of Account Management or Relationship Management.  It is some 500% more effective and efficient to protect and develop existing customers than focus with intensity on developing new.  Farming, a lost science is the means seldom realised.  Also, happy buying customers do all your cold calling for you with referrals.  Fight churn.  Create sticky partnerships.  With over 30 years experience, I can set strategy, policy, governance and KPIs.  Lead and train staff in leadership skills, account planning, strategic sales methodologies, relationship management and contact strategies, virtual team management and maximising resources.

BUSINESS DEVELOPMENT

Hunting is an aggressive alternative to farming methodologies.  The characters are very different and so are the customers (unless you know how to farm properly).  This is high volume, high churn requiring energy, great focus, well defined KPIs that are results focused and management methodologies.  I can set strategies, campaign plans, KPIs and help drive performance.

OUTSOURCE

How do you manage your top, highly committed outsourced customers, be they local, International or Global?  How do you establish a team, what does the team comprise, a marketing and service strategy?  How do you manage all these geographically dispersed, multi cultural, multi functional team members, remaining focused and in complete and full communication.  With a wealth of experience in managing and leading UK and global highly complex outsource agreements,I will be able to support the sales teams in understanding and developing these opportunities.

GLOBAL, MULTI CULTURAL AND MULTI FUNCTIONAL

Building multi cultural, multi functional, global teams and managing them with  common goals and objectives.  This is an art, which requires considerable knowledge and expertise.  Not only able to create, manage and lead UK based organisations, but with strong expertise in Global leadership I can support companies with or aspiring to global growth.

Sales Development Advisory